How are tickets delivered?
ProTix offers a number of different delivery methods to bring you your tickets. Each delivery method may not be available at every venue or at every show. All available delivery methods will be offered to you during your purchasing process.
If you choose Standard Mail as your delivery method your tickets will be sent to you via the USPS. We are unable to track tickets sent by Standard Mail and cannot guarantee delivery. Tickets will arrive within 48 hours of the event.
If you choose Priority Mail as your delivery method your tickets will be sent to you via the USPS. We are unable to track tickets sent by Priority Mail and cannot guarantee delivery. Tickets will arrive within 2 to 5 business days.
We offer both FedEx One Day and FedEx Two Day services. Tickets set for these delivery methods can be tracked and are guaranteed for delivery. The tickets must be signed for upon delivery. Tickets will be shipped on the following business day and will then be received within 24 hours and 48 respectively. Saturday delivery is not available.
If you select Tickets@Home as your delivery method your tickets will be emailed to you. The email will be sent to the email address you shared when you placed your order. You will receive an email containing your tickets in an attachment within one hour of placing your order.
If you select Will-Call as your delivery method your tickets will be set for you at the box office. You will be able to pick your tickets up during normal box office hours as well as on the day of the show. In order to pick up your tickets you must show the credit card used to make the purchase as well as a matching photo I.D. Tickets will only be released to the card holder.