Cancelled / Rescheduled Events

Tickets that are eligible for refund should be sent to:

Please be sure to include the tickets (photocopies will not be accepted), as well as your name, address, and a phone number you can be reached at. Only tickets eligible for refund will be refunded. Events that are eligible for refund are listed below. Some events will have a refund cutoff date. Tickets must be received by that date to be eligible for refund. We recommend sending these tickets certified mail, as Protix is NOT responsible for lost or stolen tickets. Please contact us at (866)9PROTIX with any questions.

Super Why
Brady Theater
April 19th, 2013
3PM AND 6PM Performances
Tulsa, Oklahoma
CANCELLED. From the producers: Due to production and scheduling issues, the upcoming Super WHY! Live show on Friday, April 19, 2013 at Brady Theater has been cancelled. Refunds will be granted to all ticket buyers. We apologize for any inconvenience.
-All tickets purchased with a Credit Card will be AUTOMATICALLY REFUNDED back to the Credit Card used to purchase. Please Allow 7-14 Business Days for the money to post back to your account depending on your bank's refund policies.
-Tickets purchased with Cash, at an Outlet must be mailed in to Protix for a refund. We recommend sending these tickets certified mail, as Protix is NOT responsible for lost or stolen tickets. Tickets must be received/postmarked by 04/30/13 at 5PM (CST) to be eligible for a refund.
If you need assistance or have any questions, please email us at help@protixonline.com (Subject: Super Why Refund) and we'll be happy to assist you in receiving a refund.
Handling fees are non-refundable.

Tegan and Sara
Cain's Ballroom
December 10th, 2012
Tulsa, Oklahoma
Rescheduled for March 11th, 2013
All tickets purchased for the original date will be honored at the new date. No need to exchange tickets 
If you are unable to attend the new date, refunds are available 
Tickets must be received by 12/3/12 to be eligible for a refund.
Tickets received after 12/3/12 will not be refunded. 
Tickets purchased with cash - at an Outlet must be mailed in to Protix for a refund. We recommend sending these tickets certified mail, as Protix is NOT responsible for lost or stolen tickets. 
Tickets purchased from the Cain's Ballroom must recieve their refund directly from the Cain's
For more information, please email us at help@protixonline.com (Subject: Tegan and Sara Refund) and we'll be happy to assist you in receiving a refund.
Handling fees are non-refundable.

Cancellations and Rescheduling are decisions made by the artist and/or the promoter. ProTix.Com does not take part in any decisions made concerning a show being canceled or rescheduled.